Information for travelers

Travel abroad and discover the wonders of the world! No matter whether you want to enjoy the cultural program in a foreign big city or the experience of nature in the wilderness, whether you want to go hiking in the mountains or to the sea, on your journey you will experience unique moments. You will meet other travelers and locals, get to know foreign cultures and broaden your horizon.

In order to be able to embark on this adventure with complete peace of mind, reliable insurance cover is particularly important. After all, you can also fall ill abroad and there are many other risks against which you should insure yourself.

A few practical examples:

• When you discover the big city on a borrowed bicycle, you scrape a parked car.
• Your laptop is stolen from your hotel room.
• After a streetfood festival your stomach gets upset and you have to see a doctor.
• After an accident, you will need a lengthy dental treatment.
• You are seriously ill and a member of your family would like to come.

We therefore recommend that you take out complete cover, including health insurance, personal liability insurance, accident insurance and assistance insurance.

All these insurances are included in the PROTRIP-WORLD insurance package. Young travelers can get PROTRIP-WORLD at an even lower rate.

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How do I find the right insurance?

Here are some questions that you should clarify before taking out an insurance:

• Does the insurance meet the requirements of the destination country?
  You can get information on this e.g. from the responsible embassy or consulate.
• Are the benefits of the health insurance sufficient?
  A good health insurance should offer you protection in case of illness and accident and cover medically reasonable return transport. Furthermore, the costs for individual treatments should not be limited and illnesses should not be generally excluded from the insurance cover.
• Is there protection in case of interruption of your work, for example for a holiday?
• Does the insurance also cover sports accidents?

Our recommendation

The PROTRIP-WORLD insurance for travelers adapts to your travel plans. You have the choice between different travel regions and you can also flexibly choose the scope of insurance: PROTRIP-WORLD always includes a strong international health insurance. We recommend to supplement your insurance cover with the Comfort Package to be able to travel without worries.
If you choose the PROTRIP-WORLD Comfort Package, you benefit from the following insurance coverage:

You will find a detailed list of benefits at benefits overview.

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Before the stay abroad

Many embassies require a confirmation of insurance for a visa. Take out the insurance in good time. If the travel period is postponed later, you can have the insurance period changed. All you need to do is send an e-mail before the planned departure date. If the notification after the originally planned date of departure, we need a proof (passport copy or ticket) from you.

During the stay abroad

Should you need medical treatment during your stay abroad, we will be happy to assist you via chat, email or phone. we will explain what you need to know when visiting a doctor abroad. You will also find all the details in our section What to do in the event of a claim. PROTRIP-WORLD is valid in the area of validity of your choice (Europe, worldwide without USA and Canada, worldwide incl. USA and Canada). In addition, accidents and emergency treatments are also covered worldwide and in your home country during holidays with a duration of up to 6 weeks.

Do you have questions about a holiday following your stay abroad? We answer questions like these in our FAQ section.

After your stay abroad

You should always keep your insurance certificate since the authorities in a number of home countries require proof of insurance for the time spent abroad.